Acer laptop running Windows Vista Home Basic.' Extensa 5620Z'Basically the laptop has a virus & i want to restore it to factory settings. We have another (newer) Acer laptop which i restored this week which was easy - there was a section on the laptop where it said 'restore to factory settings' which when selected, did just that.So i tried looking for something similar on this laptop but can't find anything.

I can't find anything to create a boot CD which could then be used to restore to factory settings.I know it can be done because i had to do it on this laptop a few years ago, but i can't remember how i went about it.any ideas?EDIT: If this would be better suited in another forum, could a mod please move it.

H Guys,I have the same problem, my vista is crashed on the the laptop Acer extensa 5620, I tried to check the MBR and the partitions on the hard disk. I found I have PQservice, a Vista corrupted partition.I used chkdsk to fix this partition and it fix the indexes and the bad sector but the window still doesnt work.so I decide to install Xp instead, I can boot from the CD and proceed in the installation process but it didn't detect the Hard disk.I still Have PQService bout I lost the other partitions. Is any one can help me to recover the vista from PQservices. I don't have Recovery CD, and ALT+F10 doesn't work it gives blank screen. @NeoThks for your reply.

I was just checking EASEUS website and they offer two free softwares one is Disk Copy(29.5mb size) and other one is Parition Master(home edition size 8.9mb). On their website under Disk Copy features, they have mentioned that if you want to move parition or resize format etc then use, advanced version that is Partition Master(because Disk Copy wont do that). What I dont understand if it is advance version which has more features then why it is smaller in size then Disk copy?! Which one did you use?

Wurth wow 5.00.8 download. Acer Extensa 4620 is stuck in a boot up loop. I have absolutely no idea why or how it happened. I do not have any recovery disks, nor do I have.